The Trellix ePO System Administrator shall have the following responsibilities: 
● Installing and configuring required Trellix products, including but not limited to Trellix Endpoint Security (ENS) Client, ENS Firewall, Threat Prevention, Access Protection on enterprise Microsoft and Linux endpoints; maintaining malware security compliance and troubleshooting/resolving issues remotely via the Trellix ePO console; support system administrators with resolving desktop or server problems and requests such as software installs
● Assist with the daily DAT file ingest/deployment cycle
● Ensure the ePO infrastructure functions properly with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications.
● Contribute to development and ongoing improvement of industry best practices and standards for maintaining malware enterprise technologies.
● Assist with installing, testing, and deploying hotfixes/patches for Trellix product releases to manage enterprise vulnerabilities.
● Assist with development of knowledge articles, documentation, and work instructions used by the Malware, server, desktop teams, Tier 2/3 Help Desk technicians and remote/deployed units.
            
Mandatory Skills:   

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
• Experience with monitoring tools and performance tuning.
• Familiarity with CI/CD pipelines and DevOps practices.
• Familiarity with database management systems (e.g., MySQL, PostgreSQL).
• Hands-on experience with web server software such as Apache, Nginx, and IIS.
• Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef).
• Proficiency in scripting languages (e.g., Bash, Python, PowerShell).
• Relevant certifications such as AWS Certified  SysOps Administrator, Red Hat System Administrator (RHSA), Microsoft Certified: Azure Administrator Associate.
• Strong understanding of network protocols, DNS, SSL/TLS, and web security practices.