The selected Systems Engineer will serve as the TTO Site Lead performing remote maintenance and refresh efforts for 8 sites. Travel to sites expected on a yearly basis. Performs daily interaction with partner entities. The Engineer will need experience in Linux and Ciena to support with system administration, troubleshooting, loading software, configuration of telecom network and software packages. Needs knowledge of cables and collection systems and how they work as well as understand data flow. Engineer will engage SMEs, perform data validation once software is deployed, submit DMRs for data flow path problems/fixes, configure new software updates, and perform troubleshooting. Must be experienced in NiFi and Linux.
Call in support is required under this TTO. The Contractor Team shall identify contract personnel who shall serve in a call-in capacity as part of one or more call-in teams, in addition to their regular duties. Call-in personnel shall provide technical assistance and technical support to Government operations at any time, including days, nights, weekends, and holidays. Call-in response times are expected to be within a two (2) hour window on a best effort basis.
Required Skills:
The Systems Engineer Level 1 shall meet the following years of experience and educational requirements: