The Storage Administrator is responsible for :
● Installing, configuring, maintaining and troubleshooting database backups
● Troubleshoot and diagnose technical issues related to NetApp and Commvault systems
● Develop and maintain technical documentation, including troubleshooting guides, best practices, and standard operating procedures
● Mentor and train other support engineers in the team, sharing knowledge and best practices
● Stay current with the latest NetApp technologies, best practices, and certifications
● Participate in on-call rotation to provide 24/7 support for critical issues
● Ensure all storage devices are security compliant
● Contribute to monitoring of team metrics and KPIs, ensuring the health and success of the service
● Collaborate with other cross-functional teams in both engineering and security.
Mandatory Skills:
- Proven experience troubleshooting and resolving complex technical and performance issues in storage in storage environments
- Windows and UNIX knowledge
- Bachelor's Degree + 15 years experience. Five years technical experience can be added if no degree.
- CompTIA Security+ CE
- TS/SCI with FS Poly required
Desired Skills:
- Demonstrate an understanding of technology as it pertains to infrastructure and applications and be able to provide design recommendations
- Familiarity with automation and scripting (e.g., PowerShell, Python)
- Knowledge of NetApp ONTAP hardware, software, and associated features (e.g., Snapshot, SnapVault, FlexClone, SnapMirror, FlexVol, Fabric Pool, and Object Storage)
- Knowledge of the NetApp storage grid
- Knowledge of virtualization platforms (e.g., VMware) and their integration with storage systems
- NetApp OnTap
- Proficiency in NAS protocols, including NFS and SMB
- Proven track record in designing and managing enterprise storage environments